Frequently Asked Questions

FAQ’S

What types of transportation services do you offer?

We specialize in non-emergency patient transportation, including wheelchair service, dialysis trips, therapy transportation, pharmacy pickups, chemotherapy appointments, medical appointments, hospital admissions, hospital discharge, and special trips.

How do I book a ride with Agape Love Transport?

Booking a ride is easy! You can call our customer service team or use our online booking system to schedule your transportation in advance.

Are your drivers trained to assist patients with special needs?

Yes, all our drivers undergo thorough training to assist patients with various medical needs, including wheelchair assistance and providing support during transit.

Is your transportation service available for long-distance trips?

Yes, we provide transportation for both short-distance and long-distance trips. Please contact us to discuss your specific needs, and we'll be happy to accommodate you.

How far in advance should I book my transportation?

We recommend booking your transportation at least 24 hours in advance to ensure availability. However, we understand that some appointments may arise unexpectedly, so we'll do our best to accommodate last-minute requests.

Are your vehicles equipped with wheelchair accessibility?

Yes, our vehicles are specially equipped to accommodate passengers using wheelchairs. We ensure that all our vehicles meet safety standards and provide a comfortable ride for all passengers.

How do you ensure the safety of passengers during transit?

The safety of our passengers is our top priority. We maintain our vehicles regularly, and our drivers are trained in defensive driving techniques. Additionally, we adhere to all safety guidelines and regulations.

What if I need to cancel or reschedule my transportation?

We understand that plans can change. If you need to cancel or reschedule your transportation, please contact us as soon as possible, and we'll be happy to assist you with any changes needed.

Discover the Stories of Comfort and Care from Our Satisfied Customers

What Our Clients Say

"Agape Love has been an invaluable partner in our efforts to support patients' therapy needs. Their reliable and compassionate service ensures our patients arrive on time and in comfort, allowing them to focus on their rehabilitation journey. Highly recommended!"

Emma Thompson Therapy Coordinator

"As someone who relies on regular dialysis treatments, finding dependable transportation was a challenge until I discovered Agape Love. Their professionalism and attention to detail make each trip stress-free. Thank you for your exceptional service!"

Michael Johnson Dialysis Patient

"Agape Love has been a lifesaver for me and my family. From wheelchair assistance to hospital discharge transportation, they've always been there when we needed them. Their caring team goes above and beyond to ensure our loved ones are safe and comfortable. We couldn't be more grateful!"

Sophia Ramirez Caregiver

"I regularly refer my patients to Agape Love for their chemotherapy appointments, knowing they'll receive the utmost care and support during transit. Their dedication to patient comfort and safety is truly commendable. Thank you for your exceptional service."

Dr. David Carter Oncologist

"Agape Love has been a reliable partner in helping our patients access their medications promptly. Their timely pharmacy pick-up service ensures our patients receive the medications they need when they need them. It's been a pleasure working with such a professional team."

Sarah Wilson Pharmacy Manager

"I've been using Agape Love for my medical appointments for months now, and I couldn't be happier with the service. Their drivers are always friendly and courteous, and the vehicles are clean and comfortable. I highly recommend them to anyone in need of non-emergency transportation."

John Smith Patient