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FAQ

FAQ’S

Frequently Asked Questions

We specialize in non-emergency patient transportation, including wheelchair service, dialysis trips, therapy transportation, pharmacy pickups, chemotherapy appointments, medical appointments, hospital admissions, hospital discharge, and special trips.

Booking a ride is easy! You can call our customer service team or use our online booking system to schedule your transportation in advance.

Yes, all our drivers undergo thorough training to assist patients with various medical needs, including wheelchair assistance and providing support during transit.

Yes, we provide transportation for both short-distance and long-distance trips. Please contact us to discuss your specific needs, and we'll be happy to accommodate you.

We recommend booking your transportation at least 24 hours in advance to ensure availability. However, we understand that some appointments may arise unexpectedly, so we'll do our best to accommodate last-minute requests.

Yes, our vehicles are specially equipped to accommodate passengers using wheelchairs. We ensure that all our vehicles meet safety standards and provide a comfortable ride for all passengers.

The safety of our passengers is our top priority. We maintain our vehicles regularly, and our drivers are trained in defensive driving techniques. Additionally, we adhere to all safety guidelines and regulations.

We understand that plans can change. If you need to cancel or reschedule your transportation, please contact us as soon as possible, and we'll be happy to assist you with any changes needed.

Of course! A caregiver or family member is welcome to accompany you. Additional Charges may apply.

We ask that payments be made in advance . Unfortunately we do not take medicare or other insurance at the moment.

You can schedule your ride by phone or email.
And we will confirm all the details with you.

Our rates vary depending on base rate , distance, mileage and special requests and specific assistance

We understand that plans can change, Kindly notify us ahead of time and at least no less than 24 hours in advance if you need to cancel or reschedule your appointment.

What Our Clients Say

Stories of Comfort and Care from Our Customers

Ready to Experience Care on Your Journey?

Contact us to arrange your plans. Travel with grace - Love, Your Travel Buddies.